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In the context of ethical dilemmas, what is an essential skill for managers to develop?

  1. Financial acumen

  2. Decision-making

  3. Negotiation skills

  4. Technical expertise

The correct answer is: Decision-making

Decision-making is an essential skill for managers to develop, particularly in the context of ethical dilemmas. In situations where moral principles and business objectives conflict, the ability to analyze information, evaluate potential outcomes, and make sound judgments is crucial. Effective decision-making involves weighing the ethical implications of various options, considering the impact on stakeholders, and aligning decisions with both the organization’s values and legal requirements. Strong decision-making skills enable managers to navigate complex scenarios where the right course of action may not be immediately clear. This skill allows them to establish a framework for ethical reasoning, leading to decisions that can promote trust and integrity within the organization. Additionally, good decision-making helps to foster a culture of accountability and transparency, which is essential in maintaining ethical standards and building positive relationships with employees, customers, and the community. While financial acumen, negotiation skills, and technical expertise are valuable skills for managers, they do not directly address the moral and ethical considerations that arise in challenging situations. Decision-making encompasses the ability to integrate diverse skills and knowledge while focusing on ethical implications, making it a cornerstone for effective management in the face of ethical dilemmas.